Rescission

Below are the only events that would qualify you for a refund:

Within five (5) Calendar Days of signing this Bond Enrollment Form:

• The lease agreement is lawfully terminated; or
• Other arrangements satisfactory to the property owner are made; for example, placing a cash security deposit with the property owner in lieu of the DepositIQ bond; or
• You did not enter into the lease agreement, and never took possession of the apartment.

Instructions for a refund:

The easiest way to obtain a refund is to have the property owner or manager send DepositIQ a request on your behalf.

The request will need to include:

Your name, the property you have a bond at and the address we can send your refund to. If you paid with a credit card, we will credit the card back that was used in the transaction.

If the property owner is unavailable or unwilling to place the request on your behalf, send a request in writing to:

We will then contact the property directly for details related to the refund.